When you visit or place an order on our platform (covering Tobacco Accessories, Tech Gadgets, Crockery, Custom Ladies Stitching, and Digital Wedding Cards), we collect:
Personal Identifiers: Name, shipping address, contact phone number, and WhatsApp details.
Order Details: Information required to fulfill your purchases, custom tailoring measurements, or digital wedding invitation specifications.
Your data is strictly utilized to:
Process, fulfill, and dispatch your orders with 100% Free Shipping Nationwide.
Communicate order updates, tracking IDs, and customer support via WhatsApp or email.
Verify and process legitimate damaged item claims.
We implement high-grade security measures to keep your personal data safe. Sastay Soday does not sell, rent, or trade your personal information to any third party for marketing purposes.
Please Note: Sastay Soday operates under a strict policy and does not offer standard returns, exchanges, or refunds for change of mind or incorrect product selection.
We only accept replacement claims for items damaged during transit under the following strict conditions:
Mandatory Unboxing Video: To claim a damaged or missing item, you MUST record a clear, continuous unboxing video while opening the flyer/parcel package.
Video Verification Requirements:
The video recording must start before breaking the seal or opening the courier package.
The shipping label and tracking number on the flyer must be clearly visible in the video.
The footage must clearly show the product condition and the damage in a single, unedited shot (no cuts or pauses).
No Video = No Claim: If a valid unboxing video is not provided as proof while opening the parcel, no replacement or claim will be entertained under any circumstances.
Claim Window: Damaged item claims along with the unboxing video must be submitted to our official WhatsApp support at +92 322 0320082 within 24 hours of delivery.
For any questions regarding our Privacy Policy or to submit an unboxing video for a claim, reach out to us:
Leaf Print Jet Torch Flame Lighter Windproof Edition Original price was: ₨ 2,300.₨ 1,500Current price is: ₨ 1,500.
Jobon Premium Silver Windproof Jet Flame Lighter Gift Box Edition Original price was: ₨ 5,100.₨ 4,200Current price is: ₨ 4,200.
Marble Orange Torch Jet Flame Lighter Windproof Edition Original price was: ₨ 3,500.₨ 2,400Current price is: ₨ 2,400.
CHUNFA Blue Jet Torch Flame Lighter Windproof Edition Original price was: ₨ 3,000.₨ 2,100Current price is: ₨ 2,100.
Transparent Red Jet Torch Flame Lighter Windproof Edition Original price was: ₨ 2,200.₨ 1,300Current price is: ₨ 1,300. Add to cart
Matte Black Jet Torch Flame Lighter Windproof Edition Original price was: ₨ 2,700.₨ 1,900Current price is: ₨ 1,900. Add to cart
Dragon Style Antique Copper Pistol Lighter Collectible Edition Original price was: ₨ 2,900.₨ 2,000Current price is: ₨ 2,000. Add to cart
Mini Magnum Revolver Style Metal Lighter Orange Grip Edition Original price was: ₨ 2,800.₨ 1,900Current price is: ₨ 1,900. Add to cart